24fire Status

• Maintenance Scheduled Maintenance: Motherboard Replacement for AMD EPYC 5th Gen Host System (EPYC-501) In progress

  The replacement motherboard from ASRock has arrived. On Saturday, we will replace the defective motherboard in the EPYC-501 host system, thereby resolving the cause of the recurring reboots and “fatal hardware error” crashes that have occurred recently.

  Timeframe: Saturday, August 1, 2026, 2:00 p.m. – 3:00 p.m.

  Impact: All virtual servers on this host system will be shut down for the duration of the maintenance and will be unavailable. Data and configurations will be fully preserved—there will be no migration or reinstallation. Once the work is complete, we will automatically restart all systems.

  We’ll keep you updated on the progress here on the status page and will notify you as soon as the maintenance is complete. Thank you for your patience over the past few days.

  1. In progress Aug 1, 2026 2:00 PM CEST (10 minutes ago)

     We're now shutting down all EPYC501 VMs properly and starting the motherboard replacement.

  Affected: Host System - AMD EPYC 5th Gen Under maintenance
• Incident EPYC-501 defective mainboard Identified

  Due to a hardware defect on the motherboard, this system is currently unstable and reboots intermittently. We are already in contact with our dealer. Whenever the system shuts down, we restart it immediately. We realize this isn't a clean solution, but we have to wait for our dealer to resolve the issue.

  1. Identified Jul 29, 2026 11:36 AM CEST (3 Tagen ago)

     The server crashed again at 11:31 a.m. due to a "fatal hardware error." We restarted it immediately. The server should be back online in a few minutes.

     Since our motherboard is end-of-life, we are currently waiting for a shipment from AsRock in Taiwan to receive a replacement. As soon as it arrives in Germany, we will announce a maintenance window to replace it.

  2. Identified Aug 1, 2026 11:52 AM CEST (2 hours ago)

     The server was restarted after a crash. We are already on our way to Frankfurt with replacement hardware for maintenance.

  Affected: Host System - AMD EPYC 5th Gen Partial outage

24fire GmbH Uptime 100.00% 4

• Control Panel

  Operational
  90 days ago 100% · today
• 24fire Shop

  Operational
  90 days ago 100% · today
• 24fire REST API

  Operational
  90 days ago 100% · today
• FireAPI

  Operational
  90 days ago 100% · today

DE - Frankfurt, NTT Uptime 97.94% 8

• General Information About the Data Center Location

  Operational
  90 days ago 100% · today
• Network

  Operational
  90 days ago 100% · today
• DDoS Protection

  Operational
  90 days ago 100% · today
• Host System - AMD EPYC 5th Gen

  Partial outage
  90 days ago 83.52% · today
• Host System - AMD EPYC 3rd Gen

  Operational
  90 days ago 100% · today
• Host System - AMD Ryzen 9

  Operational
  90 days ago 100% · today
• Storage System - CEPH

  Operational
  90 days ago 100% · today
• Storage System - HDD

  Operational
  90 days ago 100% · today

NL - Eygelshoven, Skylink Uptime 100.00% 6

• General Information About the Data Center Location

  Operational
  90 days ago 100% · today
• Network

  Operational
  90 days ago 100% · today
• DDoS Protection

  Operational
  90 days ago 100% · today
• Host System - Intel Xeon v4

  Operational
  90 days ago 100% · today
• Host System - AMD Ryzen 7

  Operational
  90 days ago 100% · today
• Web Hosting - Plesk

  Operational
  90 days ago 100% · today

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