EPYC-501 defective mainboard

Incident
EPYC-501 defective mainboard
Identified

Jul 17, 2026 6:19 PM CEST

Due to a hardware defect on the motherboard, this system is currently unstable and reboots intermittently. We are already in contact with our dealer. Whenever the system shuts down, we restart it immediately. We realize this isn't a clean solution, but we have to wait for our dealer to resolve the issue.
1. Identified Jul 29, 2026 11:36 AM CEST (3 Tagen ago)
  
  The server crashed again at 11:31 a.m. due to a "fatal hardware error." We restarted it immediately. The server should be back online in a few minutes.
  
  Since our motherboard is end-of-life, we are currently waiting for a shipment from AsRock in Taiwan to receive a replacement. As soon as it arrives in Germany, we will announce a maintenance window to replace it.
2. Identified Aug 1, 2026 11:52 AM CEST (3 hours ago)
  
  The server was restarted after a crash. We are already on our way to Frankfurt with replacement hardware for maintenance.
Affected: Host System - AMD EPYC 5th Gen Partial outage